ServiceNow Inc. (NYSE:NOW) is one of the most promising long-term stocks to buy according to analysts. On June 18, Aria Systems and ServiceNow partnered to launch the world’s first agentic Business Support System/BSS designed for communication services providers/CSPs. By combining ServiceNow’s CRM and workflow automation with Aria’s real-time billing and monetization technologies, the platform provides a unified, cloud-native environment that replaces fragmented, inflexible legacy systems.

The joint solution enables telecom operators to transition from reactive processes to an autonomous, agentic-first operating model. It supports both B2C and B2B business lines, including AI-driven services and Network-as-a-Service/NaaS, while embedding commercial intelligence directly into customer care and operational workflows to streamline service delivery and reduce friction.

Designed for rapid deployment, the platform aims to reduce cost-to-serve by up to 70% and total cost of ownership by more than 50%. It allows commercial teams to launch new pricing models and products without lengthy development cycles, offering a scalable foundation that removes traditional barriers to implementing agentic AI within the telecommunications industry.

ServiceNow Inc. (NYSE:NOW) provides cloud-based and AI-embedded end-to-end workflow automation solutions for enterprises. The company is located in Santa Clara, California and was founded in June 2004 by Frederic B. Luddy.

While we acknowledge the potential of NOW as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

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